Client - Standard Field List

Here is the full list of Standard fields attached to Clients in CLASS.

If a field is not on this list, check Custom Fields. 

Name Description Edit Options
Client ID Cannot be edited. Prefix of C for Client. Adds +1 automatically for each new client.  No
Client Category Displayed in "type" Column in Conflict check. Usually Full Client, but may be Non-Client, or Triage Client etc.  No
Client Type Typically Individual, or Organisation etc.  Types & Categories
First Name   Additional Details Tab
Last Name   Additional Details Tab
Other Name Combines Middle Names, Nicknames etc - searchable in Client search and Conflict Check.  Additional Details Tab
Organisation Name Only for Client Type = Organisation, Government Body or agency In Page
Contact Name Only for Client Type = Organisation, Government Body or agency In Page
Size of Group Only for Client Type = Organisation, Government Body or agency In Page
Other Client Type Only for Client Type = Other In Page
Keywords Add any keywords, can be searched.  In Page
First Service Date Cannot be edited  No
Last Service Date Cannot be edited  No
Flagged Turns Client Page Salmon Coloured, and same colour in Searches. Used for any purpose but typically difficult clients, often used with Client Notes (see Notes below) to clarify. In Page
Privacy Type Designed as a warning to other users, standard options include Do not Call, Do not Mail, See Client Notes etc.  Types & Categories
Mobile Mobile Phone - edited from Additional Details Tab  
Other phone Type  Other means something other than mobile - edited from Additional Details Tab Types & Categories
Other Phone  Other means something other than mobile - edited from Additional Details Tab  
Email Type Home, work, etc - edited from Additional Details Tab Types & Categories
Email edited from Additional Details Tab Additional Details Tab
Address Type Typically Street / residential, or work etc. may also store 'Former' addresses here - edited from Additional Details Tab Types & Categories
Street Street, type and number, edited from Additional Details Tab Additional Details Tab
Suburb / Town Editing this will activate auto postcode / State / Country look up - for verification purposes - edited from Additional Details Tab Additional Details Tab
Post Code See Suburb /  town - edited from Additional Details Tab Additional Details Tab
State See Suburb /  town - edited from Additional Details Tab Additional Details Tab
Country See Suburb /  town - edited from Additional Details Tab Additional Details Tab
Click here to view on map Triggers a google map pop up for address verification No
Notes Known as Client Notes. Click "Design" (tab at bottom) to edit and add links etc. Click Preview (tab at bottom) to see final version, and make links clickable.  In Page
Date of Birth Type To show if known or estimate etc.  No
Date of birth   In Page
Gender   Types & Categories
Family Type   Types & Categories
Aboriginal & Torres Strait Islander Status   Types & Categories
Country of Birth From ABS codes. Discuss with CLASS Helpdesk if country not listed.  Not directly
Year of Arrival If client born Overseas In Page
Main Language Spoken At Home From ABS codes. Discuss with CLASS Helpdesk if language not listed.  Not directly
Proficiency in English - Spoken   Types & Categories
Proficiency in English - Written   Types & Categories
Requires Interpreter Includes other languages or non spoken (hearing impaired), This filed is where interpreter is required, (if possible) distinguished from Service / Interpreter or Translator Used - which is where they were actually used.  Types & Categories
Employment Status   Types & Categories
Centrelink Status   Types & Categories
Income Level   Types & Categories
Income Source  Multi-select field Types & Categories

Mandatory Fields 

The following are the default mandatory fields: 

  • Client Type
  • Last Name

Note: Centres may choose to add more mandatory fields.